| Question |
Answer |
| Can I call telephone numbers anywhere in the world? |
Yes, you can call via the ordinary telephone network or via SkypeOut to any national or international telephone number. NB: Receivers of SkypeOut calls need not be Skype™ users. |
| Can I call mobile phones via SkypeOut? |
Yes, you can, but remember, call charges are higher than for calls to ordinary telephone numbers. For more information on prices see http://www.skype.com/products/skypeout/rates/. |
| Can I use USB DUALphone together with an answering machine? |
Yes, but only together with your ordinary telephone line. You cannot use an ordinary answering machine for Internet calls. |
| Is there a user guide for the USB DUALphone ? |
Yes, you will find it in USB DUALphone Suite under the "Product Assistance" section. You can also read the Quick Guide product packaging. |
| How much does it cost to make a Skype™ call to another Skype™ user? |
In principle these calls are free. If your subscription is subject to consumption charges calls will be charged at applicable rates. An Internet call uses about 0.5 MB per minute. |
| Why is Internet telephony cheaper than ordinary telephony? |
This is because in Internet telephony you are using your Internet connection for telephony. In principle, this means you can terminate your ordinary telephone subscription. In addition, there are major savings to be had in the so-called interconnect settlements between telephone companies, since only a small part of calls are made over the expensive, ordinary telephone network. In time, several households will be able to share the same broadband connection.
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| How long should the battery be charged for? |
As a rule you should charge the battery for 24 hours when it is completely flat. |
| How long can I talk on a charged battery? |
You can call for up to 6.5 hours on a fully charged battery. |
| How many contacts can I save in my phone book? |
The phone book has space for 160 contacts. But Internet contacts cannot be saved in the phone book. |
| Must USB DUALphone Suite be open if I want to make a call? |
No, this is not necessary. Just make sure the program is installed on your PC. |
| Must the Skype™ program always be open to make Internet calls? |
Yes, Skype™ must be 'running' on your PC and your PC must be switched on. |
| How do I use SkypeOut? |
To call numbers by SkypeOut you must first make sure you have deposited a certain amount in your SkypeOut account. The actual call is made by dialling the number and then pressing the PC key on the handset.
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| What is the audio quality of USB DUALphone ? |
USB DUALphone has 16 KHz audio sampling, implying a significantly improved audio quality compared to other products in the market, which generally integrate 8 KHz audio sampling. |
| Does the telephone have Caller ID? |
Yes, but you need a Caller ID subscription from your telephone operator if you wish to see the identity of incoming calls. NB! Caller ID is only possible for ordinary telephone calls. |
| What is USB DUALphone Suite? |
USB DUALphone Suite is the program which must be installed on your PC together with Skype™ in order for you to make calls over the Internet. In addition, the program tells you if all connections and installations are in proper working order. The program also gives you access to the User Guide and the Quick Guide, along with links to this website. |
| My friends don't use Skype – can they still call me? |
Yes, your friends can call you if you buy a Skypeln number. Read more about Skypeln at www.skype.com |
| Can emergency calls be made from Skype™? |
No, but they can be made using the ordinary telephone line. |
| Can I download new ringtones for the handset? |
No, this is not possible. |
| Where can I buy one? |
View list of retailers here.
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| Does the USB DUALphone work with SkypeIn? |
Yes |
