| Question |
Answer |
| What is the recommended speed for my broadband connection? |
We recommend 256/256 kbps or more for your VoIP phone to function properly. |
| Where can I find my VoIP phone's MAC address? |
In Idle mode, press the volume up key on the side of the telephone, or look at the label on the bottom of the Gateway. |
| Can I disable STUN on my VoIP phone? |
1. In the Settings menu, choose Internet settings, and then press the OK key.
2. Choose STUN mode, and then press the OK key.
3. Select Disabled, and then press the Yes soft key when prompted to save changes.
4. Press the Yes soft key when prompted to reset gateway.
|
| Do I have to enable STUN when using a public IP address? |
No, you do not have to enable STUN if your VoIP phone is connected directly to a public IP address. |
| Can I use static IP addressing on my VoIP phone? |
Yes, however, if you change the IP mode to static, you must enter information about IP address, Subnet mask, DNS server and Default gateway fields. This information is part of the account information you received from your Internet Service Provider. |
| Where do I choose whether to user static or dynamic IP addressing? |
1. In the Settings menu, choose Internet settings, and then press the OK key.
2. Choose IP mode, and then press the OK key.
3. Select Static, and then press the Yes soft key when prompted to save changes.
4. Enter the appropriate information for the following menu items: IP address, Subnet mask, DNS server, and Default gateway.
5. Press the Yes soft key when prompted to reset gateway.
|
| Is it possible to use my VoIP phone on a dial-up connection? |
No, for your VoIP phone to function properly, we recommend that you have a broadband internet connection: cable, DSL, or equivalent. |
| Where can I find the IP address assigned to my VoIP phone? |
In Idle mode, press the volume up key on the side of the telephone. |
| Where can I find my VoIP phone's serial number? |
Look at the label on the bottom of the gateway, or at the label in the battery compartment of the handset. |
| Is the LAN DUALphone GAP compatible? |
Yes, the LAN DUALphone is GAP compatible. |
| How do I set the time? |
You can enable/disable daylight saving time under "settings - system settings - time and date - daylight saving" |
