| Question |
Answer |
| Is it possible to alter the Time & date format in the display? |
Yes, select 6>Time & date and 3>Format and select the desired format. |
| Can I use USB DUALphone together with other Internet-telephony programs? |
No, USB DUALphone has been developed especially for Skype™. |
| Can I register handsets from other producers with the base station? |
No, the base station is only compatible with USB DUALphone handsets. You can register up to 4 handsets with one base station. |
| Must I alter anything in the telephone's set-up if I take it with me abroad? |
You only need alter the telephone settings if you wish to connect the telephone to an ordinary telephone network. No changes are needed for Internet telephony. |
| How often need I download a software update? |
It is recommended you install the latest new software versions when they are available on this website. So please make regular visits to the site. |
| Can I use the USB DUALphone together with a laptop when I travel? |
Yes, and that way you can call home at a very low cost. Remember, you must have access to an Internet connection at the place you are calling from. |
| How do I connect an extra handset to the base station? |
Read the Mini Guide included in the box when you purchase an extra. |
| How can I save my Skype™ contacts if I uninstall the program? |
When/if you uninstall Skype™ you will be asked if you want to remove your contacts (Friendslist). Click on "No". When you install a later version of Skype™ your contacts will recorded automatically. |
| Can I connect and install more than one phone to my computer? |
No, only one base station can be connected per PC. |
| Can several handsets be connected to the base station? |
Yes, you can register up to 4 handsets with the USB DUALphone base. |
| Can I update Skype™ and USB DUALphone Suite if new versions become available? |
Yes, you can do it from this website. Click on the "Get Software" link to the right of the screen and follow the instructions. |
| Can I redirect calls from the telephone? |
Yes, if you have more than one handset registered to the base, you can redirect calls between the handsets. |
| How I clean the telephone base station? |
Both handset and base should be wiped off with a slightly damp cloth. Do not use cleaning agents. |
| Will my telephone work even if my PC is in standby/sleep mode. |
No, your PC must be switched on and not in standby mode in order to make Internet calls. NB! However you can still make ordinary telephone calls. |
